Android Enterprise Recommended requirements

Minimum specifications for devices, carrier services and enterprise mobility management services

Devices

Knowledge Worker Devices - 11.0

Operating system

Minimum OS version
Android 11.0

Minimum device specifications

RAM
3 GB
Storage
32 GB
Speed
1.4GHz
Architecture
64-bit

UI/UX

Default Systems Apps - work profile
  • Contacts
  • Downloads
  • Play Store
  • EMM app (if bundled in the system image)
Default Systems Apps - fully managed devices
  • Camera
  • Contacts
  • Downloads
  • Google (if bundled in the system image)
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Additional apps for work profile and fully managed devices

If devices have additional applications that are visible in the launcher by default then the following requirements apply:

  • The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
Other apps
  • Contacts
  • Dialer
  • Settings, etc.
App install permissions

Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.

Approved branding

Use standard branding and strings

Provisioning workflow requirements

Devices must adhere to standard provisioning screen flows

Work profile experience

Device must comply with the defined work profile experience including the following:

  • Work apps must be grouped into a single UI container, as follows:
    • Device must either have a Personal and Work apps tab.

Services

Security update support

Device manufacturers must publish security update information on their websites and link to it from Google’s Security Bulletins. This includes:

  • End date (month-year) through when device is guaranteed to receive security updates
  • Fixes contained in the security update, including any included device manufacturer-specific fixes.
Major update release support
  • Support current shipping release + one major OS upgrade
  • Publish information about the guaranteed Android OS version upgrades that the device will receive.
Revalidation
Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status
Unlocked device availability

Unlocked device must be available for purchase by enterprise customers through either:

  • A 3rd-party distributor
  • Direct from manufacturer

*Devices that are targeted exclusively for one specific country may apply for an exemption.

Knowledge Worker Devices - 10.0

Operating system

Minimum OS version
Android 10.0

Minimum device specifications

RAM
2 GB
Storage
32 GB
Speed
1.4GHz
Architecture
64-bit

Bulk device enrollment

Enrollment methods
  • Zero-touch enrollment
  • QR Code (If device includes camera)
  • NFC (if device is NFC-enabled)

UI/UX

Default Systems Apps - work profile
  • Contacts
  • Downloads
  • Play Store
  • EMM app (if bundled in the system image)
Default Systems Apps - fully managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Other apps
  • Contacts
  • Dialer
  • Settings, etc.
App install permissions
  • Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.
Approved branding
Use standard branding and strings
Provisioning workflow requirements
Devices must adhere to standard provisioning screen flows
Work profile experience

Device must comply with the defined work profile experience including the following:

  • Work apps must be grouped into a single UI container, as follows:
    • Device must either have a Personal and Work apps tab or
    • Provide a pre-populated Work Folder containing all pre-loaded Work applications.

Services

Security update support
90-day security updates
Major update release support
  • Support current shipping release + one major OS upgrade
Unlocked device availability

Unlocked device must be available for purchase by enterprise customers through either:

  • A 3rd-party distributor
  • Direct from manufacturer

*Devices that are targeted exclusively for one specific country may apply for an exemption.

Knowledge Worker Devices - 9.0

Operating system

Minimum OS version
Android 7.0+

Minimum device specifications

RAM
2 GB
Storage
32 GB
Speed
1.4GHz
Battery life
8+ hours (active)
Camera (front / rear)
2MP / 10MP
Architecture
64-bit

Bulk device enrollment

Enrollment methods
  • QR code
  • Zero-touch enrollment (Required for Android 8.0 devices)

UI/UX

Default Systems Apps - work profile
  • Contacts
  • Downloads
  • Play Store
  • EMM app (if bundled in the system image)
Default Systems Apps - managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Other apps
  • Contacts
  • Dialer
  • Settings, etc.
Standard AOSP icons and strings
  • Use standard branding and strings
Provisioning workflow requirements
  • Managed devices
  • Work profile
  • Enrollment

Services

Security update support
90-day security updates
Major update release support
Support current shipping release + one letter upgrade
Unlocked device availability

Unlocked device must be available for purchase by enterprise customers through either:

  • A 3rd-party distributor
  • Direct from manufacturer

*Devices that are targeted exclusively for one specific country may apply for an exemption.

Rugged Devices 9.0 - 10.0

Operating system

Minimum OS version
Android 9.0-10.0

Minimum device specifications

RAM
2 GB
Storage
16 GB
Speed
1.1GHz
Architecture
32-bit
Ingress protection
IP54 certified
Drop test integrity
MIL-STD-810G or IEC 62-2-32

Bulk device enrollment

Enrollment methods
  • QR code
  • Zero-touch enrollment

UI/UX

Default Systems Apps - managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Provisioning flows
Devices must adhere to standard provisioning screen flows

Services

Security update support
90-day security updates
Security updates
Security updates must be made available to customers for five years from the initial ship date of the device.
Major update release support
  • Support current shipping release + one letter upgrade
  • Future dessert upgrades, including carrier certification, must be available to all Enterprise Recommended devices within 18 months of the board support package (BSP) drop.

Rugged Devices 11.0

Operating system

Minimum OS version
Android 11.0

Minimum device specifications

RAM
2 GB
Storage
16 GB
Speed
1.1GHz
Architecture
32-bit
Ingress protection
IP54 certified
Drop test integrity
MIL-STD-810G or IEC 62-2-32

Bulk device enrollment

Enrollment methods
  • QR code
  • Zero-touch enrollment

UI/UX

Default Systems Apps - fully managed devices
  • Camera
  • Contacts
  • Downloads
  • Google (if bundled in the system image)
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Additional apps for fully managed devices

If devices have additional applications that are visible in the launcher by default then the following requirements apply:

  • The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
Provisioning flows
Devices must adhere to standard provisioning screen flows

Services

Security update support
  • 90-day security updates
Device manufacturers must publish security update information on their websites and link to it from Google’s Security Bulletins. This includes:
  • End date (month-year) through when device is guaranteed to receive security updates
  • Fixes contained in the security update, including any included device manufacturer-specific fixes.
Major update release support
  • Support current shipping release + one major OS upgrade
  • Publish information about the guaranteed Android OS version upgrades that the device will receive.
Revalidation
  • Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status

Services

EMMs

Enterprise feature readiness overview. For the full list of available EMM features, visit EMMs Glossary page.

Advanced features

Management sets
  • Solution offering will be validated against advanced features for two of the following Android Enterprise management sets:
    • Work profile management
    • Full device management
    • Dedicated device management

Demonstrated technical leadership

Product console
Product standardizes on Android Enterprise-based management methods as the primary method of setup for Android device management for new deployments of compatible Android devices with legacy methods available after exhausting all Android Enterprise options.

Enterprise level support

Established support structure with Google
Partner will have an integrated support process in place with Google.
Documentation guidance: Setup and migration
  • Documentation and/or instructions that clearly outline for customers how to set up the various Android Enterprise management sets that partner supports.
  • Availability of documentation or instructions on guiding customers to successfully migrate from legacy DeviceAdmin based management to modern Android Enterprise management.

Proven ability to deploy'

Proven experience
Partner will have demonstrated experience in being able to deploy Android Enterprise with established base of successful deployments.
Field sales readiness
Partner will ensure availability of expertise on Android Enterprise certified through Android Academy. across relevant customer engagement teams to deliver relevant product and technical expertise.

Managed Service Providers

Enterprise sales readiness

Sales training
80 percent of sales and technical sales must complete Android Enterprise Associate and Professional learning courses

Demonstrated technical leadership and enterprise level support

Android Enterprise Experts
  • Validate a minimum of 10 percent (and no less than 4 members) of their B2B mobility deployment and support engineering staff as an Android Enterprise Expert in each region the service provider is validated for. Regions include:
    • Americas
    • APAC
    • EMEA
    • Global (all three regions)
  • Experts must have 3+ years of mobility deployment or consulting experience, and complete the Android Enterprise Professional; Architecture and Implementation; and Support Engineer courses.

Proven ability to deploy

Proven experience
  • Partner will have demonstrated experience in being able to deploy Android Enterprise with an established base of successful deployments.
  • Experts have been trained in at least one Android Enterprise Recommended EMM solution and have familiarity with an additional two Android Enterprise Recommended EMM solutions.

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